Entity statecodes and statuscodes MS CRM 2011 and MS CRM 2013

List of statecodes and statuscodes of the commonly used entities

Entity	Status (statecode)	Associated Status Reason (statuscode)
Account (account)	0 Active	1 Active
	1 Inactive	2 Inactive
Activity (activitypointer)	0 Open	1 Open
	1 Completed	2 Completed
	2 Canceled	3 Canceled
	3 Scheduled	4 Scheduled
Appointment (appointment)	0 Open	1 Free
		2 Tentative
	1 Completed	3 Completed
	2 Canceled	4 Canceled
	3 Scheduled	5 Busy
		6 Out of Office
Article (kbarticle)	1 Draft	1 Draft
	2 Unapproved	2 Unapproved
	3 Published	3 Published
Campaign (campaign)	0 Active	0 Proposed
		1 Ready To Launch
		2 Launched
		3 Completed
		4 Canceled
		5 Suspended
Campaign Activity (campaignactivity)	0 Open	0 In Progress
		1 Proposed
		4 Pending
		5 System Aborted
		6 Completed
	1 Closed	2 Closed
	2 Canceled	3 Canceled
Campaign Response (campaignresponse)	0 Open	1 Open
	1 Closed	2 Closed
	2 Canceled	3 Canceled
Case (incident)	0 Active	1 In Progress
		2 On Hold
		3 Waiting for Details
		4 Researching
	1 Resolved	5 Problem Solved
	2 Canceled	6 Canceled
Case Resolution (incidentresolution, notcustomizable)	0 Open	1 Open
	1 Completed	2 Closed
	2 Canceled	3 Canceled
Contact (contact)	0 Active	1 Active
	1 Inactive	2 Inactive
Contract (contract)	0 Draft	1 Draft
	1 Invoiced	2 Invoiced
	2 Active	3 Active
	3 On Hold	4 On Hold
	4 Canceled	5 Canceled
	5 Expired	6 Expired
Contract Line (contractdetail)	0 Existing	1 New
	1 Renewed	2 Renewed
	2 Canceled	3 Canceled
	3 Expired	4 Expired
Currency (transactioncurrency)	0 Active	0 Active
	1 Inactive	1 Inactive
Discount (discounttype)	0 Active	100001 Active
	1 Inactive	100002 Inactive
E-mail (email)	0 Open	1 Draft
		8 Failed
	1 Completed	2 Completed
		3 Sent
		4 Received
		6 Pending Send
		7 Sending
	2 Canceled	5 Canceled
Fax (fax)	0 Open	1 Open
	1 Completed	2 Completed
		3 Sent
		4 Received
	2 Canceled	5 Canceled
Invoice (invoice)	0 Active	1 New
		2 Partially Shipped
		4 Billed
		5 Booked (applies to services)
		6 Installed (applies to services)
	1 Closed (deprecated)	3 Canceled (deprecated)
		7 Paid in Full (deprecated
	2 Paid	100001 Complete
		100002 Parial
	3 Canceled	100003 Canceled
Lead (lead)	0 Open	1 New
		2 Contacted
	1 Qualified	3 Qualified
	2 Disqualified	4 Lost
		5 Cannot Contact
		6 No Longer Interested
		7 Canceled
Letter (letter)	0 Open	1 Open
		2 Draft
	1 Completed	3 Received
		4 Sent
	2 Canceled	5 Canceled
Marketing List (list)	0 Active	0 Active
	1 Inactive	1 Inactive
Opportunity (opportunity)	0 Open	1 In Progress
		2 On Hold
	1 Won	3 Won
	2 Lost	4 Canceled
		5 Out-Sold
Order (salesorder)	0 Active	1 New
		2 Pending
	1 Submitted	3 In Progress
	2 Canceled	4 No Money
	3 Fulfilled	100001 Complete
		100002 Partial
	4 Invoiced	10003 Invoiced
Phone Call (phonecall)	0 Open	1 Open
	1 Completed	2 Made
		4 Received
	2 Canceled	3 Canceled
Price List (pricelevel)	0 Active	100001 Active
	1 Inactive	10002 Inactive
Product (product)	0 Active	1 Active
	1 Inactive	2 Inactive
Quote (quote)	0 Draft	1 In Progress
	1 Active	2 In Progress
		3 Open
	2 Won	4 Won
		5 Out-Sold
	3 Closed	5 Lost
		6 Canceled
		7 Revised
Service Activity (serviceappointment)	0 Open	1 Requested
		2 Tentative
	1 Closed	8 Completed
	2 Canceled	9 Canceled
		10 No Show
	3 Scheduled	3 Pending
		4 Reserved
		6 In Progress
		7 Arrived
Task (task)	0 Open	2 Not Started
		3 In Progress
		4 Waiting on someone else
		7 Deferred
	1 Completed	5 Completed
	2 Canceled	6 Canceled

The above table is a reference from this wonderful site.

To reactivate the case use below line of code

SetStateRequest objSetStateRequest = new SetStateRequest();

objSetStateRequest.EntityMoniker = new EntityReference("incident", caseGuid);

objSetStateRequest.State = new OptionSetValue(0); //0=Active

objSetStateRequest.Status = new OptionSetValue(1);//1=In Progress

service.Execute(objSetStateRequest);

To resolve the case use the below line of code

CloseIncidentRequest objCloseIncidentRequest = new CloseIncidentRequest();

objCloseIncidentRequest.Status = new OptionSetValue(5);                        

Entity objEntity=new Entity("incidentresolution");

objEntity.Attributes["subject"]="Resolved";

objEntity.Attributes["incidentid"]=new EntityReference("incident", parentCaseId);

objCloseIncidentRequest.IncidentResolution = objEntity;

service.Execute(objCloseIncidentRequest);