Wednesday, May 7, 2014

Entity statecodes and statuscodes MS CRM 2011 and MS CRM 2013

List of statecodes and statuscodes of the commonly used entities

Entity
Status (statecode)
Associated Status Reason (statuscode)
Account (account)
0 Active
1 Active
1 Inactive
2 Inactive
Activity (activitypointer)
0 Open
1 Open
1 Completed
2 Completed
2 Canceled
3 Canceled
3 Scheduled
4 Scheduled
Appointment (appointment)
0 Open
1 Free
2 Tentative
1 Completed
3 Completed
2 Canceled
4 Canceled
3 Scheduled
5 Busy
6 Out of Office
Article (kbarticle)
1 Draft
1 Draft
2 Unapproved
2 Unapproved
3 Published
3 Published
Campaign (campaign)
0 Active
0 Proposed
1 Ready To Launch
2 Launched
3 Completed
4 Canceled
5 Suspended
Campaign Activity (campaignactivity)
0 Open
0 In Progress
1 Proposed
4 Pending
5 System Aborted
6 Completed
1 Closed
2 Closed
2 Canceled
3 Canceled
Campaign Response (campaignresponse)
0 Open
1 Open
1 Closed
2 Closed
2 Canceled
3 Canceled
Case (incident)
0 Active
1 In Progress
2 On Hold
3 Waiting for Details
4 Researching
1 Resolved
5 Problem Solved
2 Canceled
6 Canceled
Case Resolution (incidentresolution, notcustomizable)
0 Open
1 Open
1 Completed
2 Closed
2 Canceled
3 Canceled
Contact (contact)
0 Active
1 Active
1 Inactive
2 Inactive
Contract (contract)
0 Draft
1 Draft
1 Invoiced
2 Invoiced
2 Active
3 Active
3 On Hold
4 On Hold
4 Canceled
5 Canceled
5 Expired
6 Expired
Contract Line (contractdetail)
0 Existing
1 New
1 Renewed
2 Renewed
2 Canceled
3 Canceled
3 Expired
4 Expired
Currency (transactioncurrency)
0 Active
0 Active
1 Inactive
1 Inactive
Discount (discounttype)
0 Active
100001 Active
1 Inactive
100002 Inactive
E-mail (email)
0 Open
1 Draft
8 Failed
1 Completed
2 Completed
3 Sent
4 Received
6 Pending Send
7 Sending
2 Canceled
5 Canceled
Fax (fax)
0 Open
1 Open
1 Completed
2 Completed
3 Sent
4 Received
2 Canceled
5 Canceled
Invoice (invoice)
0 Active
1 New
2 Partially Shipped
4 Billed
5 Booked (applies to services)
6 Installed (applies to services)
1 Closed (deprecated)
3 Canceled (deprecated)
7 Paid in Full (deprecated
2 Paid
100001 Complete
100002 Parial
3 Canceled
100003 Canceled
Lead (lead)
0 Open
1 New
2 Contacted
1 Qualified
3 Qualified
2 Disqualified
4 Lost
5 Cannot Contact
6 No Longer Interested
7 Canceled
Letter (letter)
0 Open
1 Open
2 Draft
1 Completed
3 Received
4 Sent
2 Canceled
5 Canceled
Marketing List (list)
0 Active
0 Active
1 Inactive
1 Inactive
Opportunity (opportunity)
0 Open
1 In Progress
2 On Hold
1 Won
3 Won
2 Lost
4 Canceled
5 Out-Sold
Order (salesorder)
0 Active
1 New
2 Pending
1 Submitted
3 In Progress
2 Canceled
4 No Money
3 Fulfilled
100001 Complete
100002 Partial
4 Invoiced
10003 Invoiced
Phone Call (phonecall)
0 Open
1 Open
1 Completed
2 Made
4 Received
2 Canceled
3 Canceled
Price List (pricelevel)
0 Active
100001 Active
1 Inactive
10002 Inactive
Product (product)
0 Active
1 Active
1 Inactive
2 Inactive
Quote (quote)
0 Draft
1 In Progress
1 Active
2 In Progress
3 Open
2 Won
4 Won
5 Out-Sold
3 Closed
5 Lost
6 Canceled
7 Revised
Service Activity (serviceappointment)
0 Open
1 Requested
2 Tentative
1 Closed
8 Completed
2 Canceled
9 Canceled
10 No Show
3 Scheduled
3 Pending
4 Reserved
6 In Progress
7 Arrived
Task (task)
0 Open
2 Not Started
3 In Progress
4 Waiting on someone else
7 Deferred
1 Completed
5 Completed
2 Canceled
6 Canceled

The above table is a reference from this wonderful site.

To reactivate the case use below line of code

SetStateRequest objSetStateRequest = new SetStateRequest();
objSetStateRequest.EntityMoniker = new EntityReference("incident", caseGuid);
objSetStateRequest.State = new OptionSetValue(0); //0=Active
objSetStateRequest.Status = new OptionSetValue(1);//1=In Progress
service.Execute(objSetStateRequest);

To resolve the case use the below line of code

CloseIncidentRequest objCloseIncidentRequest = new CloseIncidentRequest();
objCloseIncidentRequest.Status = new OptionSetValue(5);                        
Entity objEntity=new Entity("incidentresolution");
objEntity.Attributes["subject"]="Resolved";
objEntity.Attributes["incidentid"]=new EntityReference("incident", parentCaseId);
objCloseIncidentRequest.IncidentResolution = objEntity;
service.Execute(objCloseIncidentRequest);

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